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​Established 11.12.13

Same Day Shipping Available In NYC

FAQ

Contact us
email us at talk@comingsoonnewyork.com
call 212.226.4548

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Coming Soon Return Policy 

Returns are accepted within 14 days of receipt of your order for store credit or exchange only. All returns must be approved in advance by Coming Soon. Items must be returned in original and unused condition with original manufacturer's packaging. Please make sure that items are well packed and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges. Returns are not accepted after 14 days from receipt of order at your shipping address.

Please ship via insured, certified US mail or UPS to:

Coming Soon

37 Orchard Street

New York, New York 10002

Upon receipt of the shipment, Coming Soon will contact you by email to confirm your store credit or exchange.

Internet returns may also be made in person to Coming Soon within 14 days of shipping order date only during our normal business hours. We will issue you a store credit, or you may exchange your item for something new.

 

Coming Soon Shipping Policy 

United States shipping is done via wynd and gets delivered within 1-5 business days, depending on selected service. Shipping rates will vary according to package size, weight and final destination. Should you require expedited shipping in the form of guaranteed next day delivery or second day delivery you will be given the option of making these selections on our check-out page.

As an added bonus, if you reside locally in either Brooklyn or Manhattan you will also be given the choice at check-out of opting for same-day courier delivery for a low flat fee.

For International shipments we use wynd Worldwide who provide customs clearance and door-to-door delivery service within 1-3 business days. Shipping rates will vary according to package size, weight and final destination. Duties and import taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

wynd Same-Day - delivers within 1-3 hours*

wynd Standard - delivers in 2-5 business days*

wynd Second Day - delivers in 2 business days*

wynd Next Day - delivers in 1 business day*

wynd International shipping - delivers in 1-3 business days*

* Assuming inventory availability"

 

Coming Soon Terms & Conditions  

All and any accessories sold on our Site are intended for use with tobacco only and should be used strictly as intended. If you do not intend to use our products legally, you may not purchase them.

Some smoking accessories may only be purchased by customers of legal age under federal, state, and local law. By browsing or purchasing any such accessory, you verify that you are of legal age.

Some smoking accessories may not be shipped to certain destinations. 

We attempt to make our product descriptions as accurate as possible. However, Coming Soon does not warrant that the product descriptions or other content on the Site is accurate, complete, or current.